Originally written for bigblackdisk.ning.com
August 15, 2008 – 9:50 pm
A couple of days ago my beloved 60gig iPod photo died. She had been ill for some time, occasionally slipping into a coma without warning or provocation. Services will be held at the Fagan-Miller funeral home in Highland, Indiana on Saturday August 23, 2008 from 1 to 5pm. Owing to incompetent emergency surgery it will be a closed casket ceremony.* She leaves behind a car adapter, USB charger, and a pair of ear buds. Send money in lieu of flowers Please bow your head and join me in a moment of silence.
In all seriousness shouldn’t a $400 piece of electronics last longer than two and a half years? Apple, who cast themselves as a customer service oriented “green” company offered me three options:
1. Turn in my departed friend and receive a 10% discount on a new unit of my choice.
2. Buy a “B” stock of the same model that offered no real world savings considering that the newer ones with more capacity would be less money new!
3. Send it to a third-party company for repair. Apple’s name is on the product but they couldn’t be bothered to service it for their customer.
Thanks Apple, don’t do me any favors or anything. Now imagine if I had a problem with a $500 turntable from a Project, Music Hall, or Rega. They would be more than glad to service it, even 10 years hence. Just another item on the check list of why digital isn’t “Perfect sound forever.”
R.I.P October 1, 2005 to August 11, 2008 Alan’s iPod
*My council has advised me to decline any requests for further information because of an ongoing police investigation.
August 15, 2008 – 9:50 pm
A couple of days ago my beloved 60gig iPod photo died. She had been ill for some time, occasionally slipping into a coma without warning or provocation. Services will be held at the Fagan-Miller funeral home in Highland, Indiana on Saturday August 23, 2008 from 1 to 5pm. Owing to incompetent emergency surgery it will be a closed casket ceremony.* She leaves behind a car adapter, USB charger, and a pair of ear buds. Send money in lieu of flowers Please bow your head and join me in a moment of silence.
In all seriousness shouldn’t a $400 piece of electronics last longer than two and a half years? Apple, who cast themselves as a customer service oriented “green” company offered me three options:
1. Turn in my departed friend and receive a 10% discount on a new unit of my choice.
2. Buy a “B” stock of the same model that offered no real world savings considering that the newer ones with more capacity would be less money new!
3. Send it to a third-party company for repair. Apple’s name is on the product but they couldn’t be bothered to service it for their customer.
Thanks Apple, don’t do me any favors or anything. Now imagine if I had a problem with a $500 turntable from a Project, Music Hall, or Rega. They would be more than glad to service it, even 10 years hence. Just another item on the check list of why digital isn’t “Perfect sound forever.”
R.I.P October 1, 2005 to August 11, 2008 Alan’s iPod
*My council has advised me to decline any requests for further information because of an ongoing police investigation.
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